Responsible Gaming
Gaming Should Be Entertainment
At anzamems2021.com, we believe gambling should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.
Only spend what you can afford to lose, and remember that the odds always favour the house.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our Neosurf casino services.
We are committed to preventing underage gambling. If you are under the legal age, please do not gamble. Parents and guardians concerned about underage gambling should contact their local authorities or support organisations.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with increasing amounts of money to achieve the desired excitement
- Repeatedly trying to reduce or control gambling without success
- Becoming restless or irritable when attempting to cut down or stop gambling
- Gambling as a way to escape problems or relieve negative emotions
- Chasing losses by continuing to gamble to recover lost money
- Lying to family, friends, or therapists about the extent of gambling involvement
- Jeopardising or losing important relationships, jobs, or educational opportunities due to gambling
- Relying on others to provide money to relieve desperate financial situations caused by gambling
- Borrowing money or incurring debt to fund gambling
- Hiding gambling activity or secret bank accounts
- Spending more time and money on gambling than intended
If you recognise any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Responsible Gaming Features
Many online casinos, including those accepting Neosurf, offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Restrict the amount of money you can lose in a given period
- Time Limits: Set session time limits to prevent extended gambling periods
- Reality Checks: Enable reminders during your gaming session to check how long you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
- Account Cooling Off: Take a break from gambling for a specified period
We strongly encourage you to use these tools if available. Contact your casino's customer support to activate any of these features.
Support Organisations in Australia
If you or someone you know is struggling with problem gambling, help is available:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling, support groups, and resources for problem gambling - Gamblers Anonymous
Free support groups across Australia for people affected by problem gambling
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
If You Need Help
If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out. Support is available 24/7 from trained professionals who understand problem gambling.
Contact Gambling Help Online today for free, confidential support and counselling services in Australia.
Remember: You are not alone, and recovery is possible with the right support.