Contact Our Support Team

We provide comprehensive customer support services for all Australian players. Our dedicated team operates in accordance with Australian gaming regulations and ensures secure, responsible gaming experiences. Contact us through multiple channels for assistance with account management, technical issues, payment inquiries, or responsible gaming resources.

Available Communication Channels

Choose the most convenient method to reach our professional support representatives:

  1. Live online chat available directly through our platform for immediate assistance
  2. Email support at [email protected] for detailed inquiries requiring documentation
  3. Phone support at +61 2 8705 6247 during business hours for urgent matters

Our customer service operates Monday through Friday, 9:00 AM to 6:00 PM AEST, with extended weekend hours for critical issues. Response times vary by communication method: live chat provides instant connection, email responses within 24 hours, and phone support offers immediate assistance during operating hours.

When contacting us, please provide your account details and specific inquiry details for efficient resolution.

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